AI SFX Lab

Privacy Policy

Privacy Policy

Last updated: June 29, 2026

This Privacy Policy explains how AI SFX Lab collects, uses, stores, and shares information when you use our website, AI sound effect generator, account features, subscriptions, support channels, and related services.

By using AI SFX Lab, you agree to this Privacy Policy.

1. Information We Collect

We collect only the information needed to provide, secure, and improve AI SFX Lab.

This may include:

  • Account information, such as your name, email address, plan type, subscription status, and credit usage.
  • Prompt and generation information, such as text prompts, generation settings, generated audio, uploaded audio, saved sounds, downloads, and library activity.
  • Payment and subscription information, such as payment status, plan purchased, billing interval, renewal or cancellation status, and invoice reference. Payments are processed by third-party providers such as Creem. We do not store full payment card numbers.
  • Support information, such as messages, feedback, bug reports, or feature requests you send to us.
  • Technical and usage information, such as device type, browser type, pages visited, cookies, log data, performance data, and error information.

We use this information to provide the service, manage accounts and subscriptions, process generations, support downloads and library features, prevent abuse, fix issues, and improve the user experience.

2. How We Use Information

We use information to:

  • Provide and operate AI SFX Lab
  • Generate, preview, store, and organize sound effects
  • Manage accounts, subscriptions, credits, and plan access
  • Process payments and billing through third-party providers
  • Provide downloads and sound library features
  • Respond to support requests
  • Improve product quality, reliability, and user experience
  • Monitor service performance and prevent abuse
  • Detect fraud, security issues, and policy violations
  • Comply with legal, tax, accounting, and regulatory obligations
  • Communicate service updates, policy changes, and important account notices

3. AI Prompts, Generated Audio, and Uploads

Prompts, settings, generated audio, uploaded files, and related metadata may be processed to provide the service.

Generated audio files and uploaded files may be stored using secure third-party infrastructure so we can provide previews, downloads, account history, and library features.

We may process this information for abuse prevention, troubleshooting, product improvement, and support.

You should not submit sensitive, confidential, private, or legally restricted materials unless you have the right to do so and accept the risks of processing them through an online service.

4. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Measure website performance
  • Understand product usage
  • Improve user experience
  • Prevent fraud and abuse
  • Support analytics, security, and customer support tools

You may be able to control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5. Analytics and Product Improvement

We may use analytics tools to understand how users find and use AI SFX Lab.

Analytics may help us measure:

  • Page visits
  • Conversion flows
  • Feature usage
  • Errors and performance
  • Traffic sources
  • Product improvements

Where required, we will use consent or other appropriate legal bases for analytics and cookies.

6. Service Providers

We may share information with trusted third-party service providers that help us operate AI SFX Lab.

These providers may include:

  • Hosting and infrastructure providers
  • Database and storage providers
  • AI model and generation providers
  • Payment processors
  • Authentication providers
  • Analytics providers
  • Customer support tools
  • Email and communication providers
  • Security and fraud prevention providers

These providers may process information only as needed to provide their services to us, comply with legal obligations, or protect their systems.

7. Payment Providers

Payments and subscriptions are processed by third-party payment providers such as Creem.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We receive only the information needed to manage your subscription, confirm payment status, provide plan access, and handle support.

We may disclose information if we believe it is necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Enforce our Terms, policies, or agreements
  • Protect the rights, safety, or property of users, third parties, or AI SFX Lab
  • Detect, prevent, or investigate fraud, security issues, abuse, or illegal activity
  • Protect against legal liability

9. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business purposes.

Retention periods may vary depending on the type of information.

For example:

  • Account information may be kept while your account remains active.
  • Billing records may be kept as required for tax, accounting, and legal purposes.
  • Generation history and uploaded files may be kept while needed to provide library and account features.
  • Support messages may be kept to help resolve issues and improve service.
  • Logs may be kept for security, debugging, and operational purposes.

You may request deletion of certain account information by contacting us, subject to legal, billing, security, and operational requirements.

10. Security

We use reasonable technical and organizational measures to protect information.

However, no online service, storage system, transmission method, or security measure is completely secure.

You are responsible for keeping your account credentials safe and notifying us if you suspect unauthorized access.

11. International Data Transfers

AI SFX Lab may be operated using service providers located in different countries.

Your information may be processed, stored, or transferred outside your country of residence.

When required, we use appropriate safeguards or legal bases for international transfers.

12. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion
  • Object to certain processing
  • Restrict certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise privacy rights, contact us at:

support@aisfxlab.com

We may need to verify your identity before fulfilling a request.

Some information may be retained where required by law, billing records, fraud prevention, security, dispute resolution, or legitimate business needs.

13. Children’s Privacy

AI SFX Lab is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact us and we will review the issue.

14. Do Not Sell Personal Information

We do not sell personal information.

We do not sell user prompts, generated audio, account information, or payment information.

AI SFX Lab may contain links to third-party websites, services, or payment pages.

We are not responsible for the privacy practices, content, or policies of third-party services.

You should review their privacy policies before using them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will post the revised version on this page with a new “Last updated” date.

Your continued use of AI SFX Lab after changes are posted means you accept the updated Privacy Policy.

17. Contact

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:

support@aisfxlab.com